What Is Business SaaS? (With Examples)

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SaaS is all around us.

Twenty years ago, who would have imagined that instead of owning Microsoft Word, you would pay for it monthly?

Streaming services and even marketing tools rely on the SaaS service model.

Nevertheless, while there’s a consumer-level SaaS that we all learn about, there’s likewise enterprise-level SaaS.

Enterprise options use higher functionality and flexibility than even B2B SaaS.

If you’re running large-scale SEO campaigns or handling PPC or social projects for large business, you require to understand the distinction between SaaS enterprise and B2B.

What Is SaaS Business?

Enterprise-level SaaS is various from the platform that a routine company uses due to the fact that it’s a more robust option with a great deal of personalization choices.

For example, Hootsuite is among the world’s leading social media management platforms.

The platform has an enterprise strategy that is a “beefed” up version of Hootsuite and features:

  • More social accounts.
  • Ad profiles.
  • Return on investment (ROI) reporting.
  • Customized consulting and training.
  • Worker advocacy.

Every platform is different, however business services will typically include:

  • Alternatives to much better keep an eye on analytics and results.
  • Training alternatives for groups.
  • Consulting to help the business maximize the platform.

How Enterprises Benefit From SaaS

Enterprises pay more for additional solutions that permit supervisors to report to their superiors more easily and also use an enhanced customer service tier.

And business can benefit from SaaS in numerous ways, consisting of:

  • Speedier, more reputable software application release, and function updates.
  • Devoted client assistance.
  • Access to more thorough reporting tools.
  • Decreased expenses on hardware and IT personnel.
  • Greater efficiency.

Business Vs. B2B SaaS

B2B is much various from enterprise SaaS since B2B can be an organization with five workers or 500+.

Enterprises are often larger company entities with multiple groups, offices, and staff members.

These entities are fast-growing and have a requirement that standard B2B SaaS can not please.

Envision an organization with 1,000 suppliers and one with 20.

Both of these organizations require SaaS options, but the business with 1,000 suppliers may need:

  • Easier methods to handle invoices and envision payments.
  • Greater limits on invoices being sent out monthly.

If you refer back to the Hootsuite example, you’ll see that the enterprise product has group performance reporting available. The capability to see who in the group is performing best is something that HR or group leaders will wish to see in a business.

As an organization adds more employees, the enterprise-level service will offer more analytics and reporting that can be used to keep an eye on performance.

It’s a lot much easier for a group leader to handle a five-person team and each member’s efficiency than it is for a team of numerous employees.

A few of the primary distinctions in between these two SaaS service models consist of:

  • Rates: Enterprise services will cost more, and need you to connect to the business for a demonstration and a quote. You might require to dedicate to a contract with the SaaS business, and this is a downside compared to the month-to-month alternatives.
  • Customer care: Enterprises might have account supervisors and a greater level of assistance. Higher-valued accounts will typically have access to training and consulting, which isn’t available with lower rates tiers.
  • Personalization: You might have access to personalization that allows you to add branding or additional features not offered to non-enterprise users.
  • Analytics and reporting: There will definitely be reporting and analytic choices available that aren’t available elsewhere. These reporting options will be tailored towards HR teams and managers who require to have a much better understanding of user performance.

Visualizing the distinction in between B2B and business SaaS is finest if you take a look at the primary platforms providing enterprise alternatives.

Enterprise SaaS Examples


Ahrefs is a typical tool utilized in SEO for everything from examining competitors to keyword research study and website audits.

When you sign up for the enterprise addition, you receive all of the tools used in lower tools, but you can likewise access:

  • Unlimited history: Evaluate all backlink information in the database back to 2013 and keyword rankings because 2015.
  • Access management: Fine-tuned access control for employee to enable members to see certain data and not others.
  • Pay by invoice: Choice to pay manually through billings.
  • Directory site listing: Promote your business by being listed in the company’s special directory.
  • Audit log: Track all user activity for your office(s).
  • API: Gain access to the company’s API to develop your own solutions and refine the way that your enterprise sees information.
  • SSO: Ability to use single sign-on.

Ahrefs permits its business users to have a bigger swath of information to comprehend a site’s history and supplies group leaders with much better insight into user activities.


Semrush is a significant competitor of Ahrefs, and considers its company plan a business plan.

Nevertheless, it does provide a custom plan that allows enterprises to take advantage of more of the platform.

The primary distinctions between business tier and lower tiers are:

  • Historic data
  • 3 to 10 times greater keyword tracking.
  • API access.
  • Sound of voice metric.
  • Item listing ad analytics.
  • Greater number of reports.
  • A lot more.

However, the customized plan will permit higher limitations on things, such as keywords to track, users, and more. Enterprises can work with the team to produce a strategy that finest satisfies their requirements.

Google Analytics 360

Google Analytics is totally free, but for a business that desires a lot more data, the 360 product is readily available. The primary benefits of an enterprise strategy are:

  • Advanced tools, such as Unsampled reports, data-driven attribution, and BigQuery export.
  • Service level agreements that lay out information freshness, bigger processing limitations, and information collection.
  • Access to a group of devoted support specialists.
  • 20 billion hits per month data volume.
  • Real-time data.
  • 3 million row exports.
  • Tracking API.
  • More.

Integration of data into other platforms, such as Salesforce, is also used.


SaaS tiers make good sense for all parties, from establishing business to users.

Users who use greater data and require higher limitations, higher reporting, and much better customer service will take in more resources.

Enterprise SaaS fills the space by providing these additional services at a greater expense.

The key to greater prices is to offer the assistance and customization an enterprise needs without impacting service for other users.

When larger businesses require higher information control and access, enterprise SaaS allows for lower preliminary expenses and support to leverage the service to its fullest degree.

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